You might like
Order Processing Time
Orders are typically processed within [1–3 business days] of successful payment. Weekends and public holidays are not included in the processing time. Once the order has shipped, we will provide tracking information via email.
Shipping Regions and Times
We currently ship to [Insert Country or Region]. Estimated delivery times are as follows:
[United States]: [7–12 business days]
[Other International Regions]: [10–20 business days]
The times above are estimates. Actual delivery times may be affected by customs inspections, holidays, severe weather, or carrier delays.
Shipping Costs
[United States]: Free shipping
[Other International Regions]: Shipping costs will be calculated and displayed at checkout based on the delivery address and selected shipping method.
Customs Duties and Import Taxes
International orders may be subject to customs duties, import taxes, or other fees. Unless otherwise stated at checkout, these charges are the responsibility of the recipient.
Address Changes
If you need to change your delivery address, please contact us within [12 hours] of placing your order. We cannot guarantee address changes once the order has shipped. Customers may be responsible for costs associated with returned or re-shipped packages caused by incorrect or incomplete address information.
Delayed, Lost, or Damaged Packages
If tracking information has not updated for an extended period or if your package arrives damaged, please email your order number and relevant photos to [SoundRest@mylefy.com]. We will assist in contacting the carrier and resolving the issue. For orders marked as delivered but not received, please first check the delivery location and contact the local carrier.
Contact Us
If you have any questions regarding shipping, please contact: [SoundRest@mylefy.com].
